Twilio is a communication platform that brings preferred messaging, voice, email, and video channels together in one platform. With Twilio, you can communicate with customers on their preferred channels, like SMS text messages, from one integrated solution for a seamless customer experience.
People teams use Twilio to chat with new hires before they have access to internal platforms like Slack or Microsoft Teams, using their preferred communication method. Before their first day, you can send them a quick text message preparing them for what to expect during onboarding, or reminding them of any outstanding items they need to look into.
With Sora you can automate the repetitive HR work in your employee onboarding, so you spend less time on tedious tasks and more time delivering a great employee experience.
Collaborate with your team to design a delightful onboarding journey in Sora. Automatically send personalized emails, assign tasks, get approvals, collect surveys and forms, and add new hires to your HRIS.
Connect the tools in your HR stack to begin onboarding as soon as a candidate is marked as hired in your ATS, send offer letters and contracts from DocuSign, create tickets in your IT system, send messages and add new hires to channels in Slack, and build out a robust employee profile in your HRIS.
Send custom SMS messages to new hires to welcome them to the team and the company.
Send first day reminders and updates to new hires with custom SMS messages.
Receive SMS replies from new hires to add follow-up tasks and keep their preferences current.