By the time your new hire’s onboarding kicks off, you’ve hopefully matched them with an onboarding buddy who’s on their team (and possibly another who is on a different team, if you decide to run a dual-buddy program).
Since this is the first time your new hire is meeting their onboarding buddy (from here on referred to as, “OB”) consider briefing their OB on how this chat should be casual, yet informative.
We recommend for the first meeting to be pretty casual, so your new hire knows their OB is someone they can confide in throughout their onboarding process. It’s always beneficial if your new hire feels like their OB is a friend, so getting to know one another on a personal level makes sense for this first chat.
Here are some fun topics that your new hire and their onboarding buddy can cover:
If all goes well, their onboarding buddy will become a confidant who can answer questions your new hire might not be comfortable asking their manager. After they get to know each other a bit, have your new hire’s OB encourage them to ask about things like role-specific knowledge and the team, company, and overall onboarding process.
In order for your new hire to get the most out of their relationship with their onboarding buddy, it’s crucial that they meet and talk about the onboarding experience on a fairly consistent basis.
At Sora, we’ve set the following expectations for our onboarding buddies:
If a new hire expresses serious concerns, your onboarding buddy should be open to bringing this to HR - with the new hire’s permission - or encourage them to bring it up with HR themself.
Getting to the bottom of their frustrations right away can help mitigate any negative experiences the new hire has moving forward. It will also set an example of transparency and trust within the company and show your new hire that they can safely voice their concerns without fear of retaliation.
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